Tesco / E.ON Clubcard Points Cop-Out!

[Spruance]

As I picked the mail off the mat this morning, a small insignificant looking card fell from my grasp and landed back on the floor. This turned out to be from either Eon or Tesco, or both - I'm still not sure - and had it not fell from my grasp I suspect that it would have ended up in the recycling bin along with the other junk mail.

Anyway, this is how the card reads...

Quote:

Let us know if you'd like to keep collecting Clubcard points with E.ON

It's been a while since you started collecting Clubcard points through your E.ON energy bills. So we thought we'd take the time to see if you're still interested.

If you'd like to keep collecting Clubcard points with E.ON, simply take the coupon below to your nearest Tesco and swipe it at the checkout along with your Clubcard. That way you'll continue to receive Clubcard points and help save yourself money on your shopping. You'll find other great ways to collect points and more ways to spend your vouchers at www.tesco.com/clubcard

So remember, to keep collecting points with E.ON, you must scan the coupon below in-store by 31/12/09. Thank you!

Unquote.

Well how very thoughtful of them (not!).

In other words this is a cynical ploy to pare down the number of people collecting E.ON/Tesco points, by craftily sending the cards out with the Christmas mail, allowing only three weeks to present the coupon and insisting that this be done in person at a Tesco store.[/b]

Ok so there is a Tesco store across town from me but such are local traffic problems that it could easily take one hour there and back, and this is why we tend to shop at Netto/ASDA/Aldi all of which are much closer. No doubt I will be able to get along there but what about the less able bodied and indeed the people who mistake the card for junk mail as I nearly did. Not only that, not everyone has a local Tesco store but they could still have a Clubcard especially if - as mine is - it is linked to their non-region specific Tesco credit card.

Both E.ON and Tesco are in regular communication with me via email so why send this important message in the post, or more pertinently only send it via post.

I registered my Clubcard with E.ON quite a while ago - as they point out - and thus I get one point for every pound spent which is double what recent registrants get. Thus I tend to accrue around £12.50 in voucher face value per year which is worth £50 when spent with Tesco 'partners' (@ 4 times face value) so this is not to be sniffed at and this is no doubt why both Tesco and E.ON want to cut down on points recipients.

All the same it stinks doesn't it?

So, if you or anyone you know collects Tesco points via E.ON, don't forget that we have only another three weeks or so to present ourselves at the Tesco in-store checkout like good little soldiers.

[Spruance]

Just by way of a follow up I have since established via E.ON that this is a Tesco inspired mailing campaign and that anyone wishing to take issue over it can speak to 'the team at Tesco Club Card' on 0800 591 688.

[Spruance]

Thanks to the help of an E.ON representative it now transpires that this campaign is aimed at those people who 'appear' to be not redeeming their points.

I am definitely guilty m'lud on that count this year as I was very nearly timed out on some vouchers that expired on 30th November 2009. I still think that it is a strange way of working to require people to appear in person like naughty schoolchildren outside the headteacher's office, but it's sorted now and thanks to the nice people at E.ON/Tesco I don't have to go to Tesco after all! i221.photobucket.com/albums/dd161/GWDAdmin1/Smilies/Default/wink.gif

[Jasmine]

I was just beginning to worry that we hadn't been sent a voucher as we get E.ON/Tesco points. But that makes sense Spru as I do use our vouchers quite regularly.