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Post by Barbara on May 27, 2011 7:09:10 GMT
Yesterday we recieved a statement from n.power, we're £567.00 in credit, so from now on they will ''only '' be taking £75.00 a month from us,  do we get back whats overpaid, ? if not why not, they are making interest on my money, someones getting a 'phone call today, has anyone else had anything like this.  |
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Post by Jasmine on May 27, 2011 11:26:09 GMT
That's atrocious Barbara - I would stop the direct debit or standing order til you are not in credit for that huge sum.
OH deals with our electricity and I don't know how he does it but every time they say they want to put the monthly sum up he sorts them out so it stays the same.
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Post by Missredhead on May 27, 2011 11:36:28 GMT
Ridiculous......let us know how you got on wont you Barbara
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Post by Barbara on May 27, 2011 14:04:22 GMT
Well they are putting £486.00 back into my bank account on the 7th of next month, guess who's going shopping. ;D
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Post by Missredhead on May 27, 2011 14:06:22 GMT
;D ;D ;D not OH  |
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Post by Jasmine on May 27, 2011 15:11:03 GMT
Well done you Barbara! ;D
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Post by Barbara on May 27, 2011 15:22:44 GMT
That was like a little savings account I didn't know I had. |
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Post by Amber on May 27, 2011 16:15:42 GMT
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Post by Ladygardener on May 27, 2011 18:23:52 GMT
Well done, you can have a right good spending spree whith that Barbara. ;D
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Post by Tig on May 27, 2011 23:12:50 GMT
I think Spru had a similar problem a while back Barbara - way to go girl! Result!!!
x Tig
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Post by Barbara on May 28, 2011 9:31:20 GMT
I'm on a roll, I read the bill from virgin, we have all the film channels for £29.00 we never watch them, ''I want to cancel them'' I said to the girl, ''you can't'' she said'' they are part of your sports channels'' , we love our sport hear, but I'd started so .... I said ''well cancel that as well'' , wait a moment she said I'll see what I can do for you, 10 seconds later ''OK thats sorted I've taken the movies off your package and your bill anything else I can do for you.'' I could be a rich woman soon at this rate . ;D |
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Post by Missredhead on May 28, 2011 21:49:05 GMT
;D ;D ;D
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Post by Spruance on Jun 2, 2011 0:42:11 GMT
Yes I had an issue with SSE who supplied my uncle's property. They owed him over £700 and were fully intending to carry it forward even though the amount was growing all the time as he was already paying too much. That was until I intervened and got him a refund.
All utility companies are obliged to refund credit balances when asked to do so but it's obviously in their interest to hang onto it if they can.
I now seem to have my own supplier E.oN onside as there was no attempt to tinker with my monthly payments last autumn as had been the case in previous years, and as a consequence my May bill was £2.07 in credit which confirms that I am paying the correct monthly amount.
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Post by farmersboy on Jun 2, 2011 6:04:35 GMT
I still do mine the old fashion way,pay my bill when i get it,it may be a bit dearer,but i like to be in control of my money,not peopled taking it willey nilley,i pay nothing by direct debit
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Post by snowowl on Jun 8, 2011 20:32:39 GMT
Yesterday we recieved a statement from n.power, we're £567.00 in credit, so from now on they will ''only '' be taking £75.00 a month from us, do we get back whats overpaid, ? if not why not, they are making interest on my money, someones getting a 'phone call today, has anyone else had anything like this. We are with N Power to and when ever we are in credit i just give them a quick phone call and they pay it back into our bank no problem. It has happened a few times with us and iv never had any problems with them.Like you say Barbara its nice to have that windfall when not expected.  |
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do we get back whats overpaid, ? if not why not, they are making interest on my money, someones getting a 'phone call today, has anyone else had anything like this. 
