|
|
Post by Tig on Feb 23, 2013 11:58:25 GMT
I have to say that my experience with buying from Parkers is worse than from T & M. Lots of things I've bought in the past either were dead when they arrived or didn't grow into what they were supposed to be. I think it was the year before last when I'd ordered an iris collection and two of the four were mouldy and rotting on arrival. I did get replacements, but even they didn't turn out to be the 'named' varieties I'd bought. I also bought bare root hardy geraniums, they were so dried up they didn't stand a chance really, I should have complained about those too, but I didn't, just won't be ordering from them again. Glad you eventually got a refund Ladygardener - well done for your persistence |
|
|
|
Post by Barbara on Feb 23, 2013 12:15:43 GMT
The things these companys will say to get out from under, do you remember my trouble with Matthewmanns last year, they shouldn't mess with GWD'ers should they.
Babyswan, that's a shame about your fork.
|
|
|
|
Post by Ladygardener on Feb 23, 2013 15:06:17 GMT
Thanks Barbara Jasmine Tig I really did have a bit of a fight on my hand with them and won't be ordering from them again. That's J. Parker and T&M off my list now. Barbara remind me what it was with Matthewmanns last year. |
|
|
|
Post by Barbara on Feb 23, 2013 18:20:55 GMT
No swwet peas LG the lady said I'd probably either had them too long, or kept them too warm or anything else that was my fault, I wouldn't give up either and after about 4 e-mails they sent me come fresh seeds, 84 seeds I sowed initially, I have to be honest though, they were wonderful when I finally got them to grow.
|
|
|
|
Post by Jasmine on Feb 23, 2013 18:30:20 GMT
It's interesting how these plant sellers treat folk.
Back in the autumn Jilly and I bought the same coreopsis from Haylofts. They turned out to be completely the wrong colour - deep red instead of orange. I got a lecture on light levels changing the colours of plants, Jilly didn't get a lecture at all and we're both due to get replacements when they've got more. They do have a no quibble guarantee...no quibbling then!!!!
I wonder if these companies realise the 'press' they get on gardening forums and how many folk are put off from one persons bad experience.
|
|
|
|
Post by Geranium on Feb 24, 2013 7:40:50 GMT
I am trying to contact a highly regarded Nursery - visits by appointment only - I don't know if you've heard of it. It's Junker's and they are based in Tiverton, Devon. I bought my silver birches and a fabulous Ligustrum lucidum from her a few years ago. Now I want to buy a Liquidamber and a Cornus fom her, but she prefers emails...BUT the email address on the website won't work! I could scream because the site also says that they dig the trees up from October to early March, and it's very tight for timing.  I'm going to phone her tomorrow. Fingers crossed! |
|
|
|
Post by Ladygardener on Feb 24, 2013 8:03:08 GMT
Barbara they're very famous for their sweetpea that's for sure. You should'nt have to fight them for what you're due. Jasmine I do remember you and Jilly and your problem with the Hayloft problem. I hope you both get the ones you ordered this year. Geranium, hope you get through today and get your order in. It'll be a while before I order online for plants again although I am waiting for an order from Haylofts.
|
|
|
|
Post by Tig on Feb 24, 2013 10:32:00 GMT
I am trying to contact a highly regarded Nursery - visits by appointment only - I don't know if you've heard of it. It's Junker's and they are based in Tiverton, Devon. I bought my silver birches and a fabulous Ligustrum lucidum from her a few years ago. Now I want to buy a Liquidamber and a Cornus fom her, but she prefers emails...BUT the email address on the website won't work! I could scream because the site also says that they dig the trees up from October to early March, and it's very tight for timing. I'm going to phone her tomorrow. Fingers crossed! What email addy were you using Geranium? Just had a quick look and note that they moved in 2011 and have a new email addy karan@junker.co.uk Could be that she doesn't respond to emails over the weekend and her inbox is full. They also had a new phone number, not sure if it is the one you have 01823 400075. |
|
|
|
Post by Geranium on Feb 24, 2013 17:12:32 GMT
Yes, I tried that one Tig, as well as the other one on the catalogue. I knew they were moving - when we bought the silver birches and Ligustrum, the Nursery was in the grounds of their house and Karan Junker showed us the trees growing in her garden - what a good way of selling!  I'm keeping my fingers crossed that she'll agree to sell me the trees I'd really like. I can't find them anywhere else! Did you look at her catalogue? I think 'comprehensive' is the word for it. |
|
|
|
Post by Tig on Feb 24, 2013 19:53:19 GMT
|
|
|
|
Post by Geranium on Feb 25, 2013 7:05:13 GMT
Tig - Thank you so much for finding Thornhayes! The White Post Nursery is pretty useless (I've been there!) but I'd forgotten about Thornhayes, and according to their catalogue, they have both trees.  If Junkers can't help, at least I have a second chance of getting them.
|
|
|
|
Post by Tig on Feb 25, 2013 10:38:44 GMT
You're welcome Geranium ... always happy to help a fellow gardener spend their dosh, makes me feel less guilty |
|
|
|
Post by Geranium on Feb 25, 2013 13:06:48 GMT
Tig, even better news - I rang Thornhayes and pre-ordered them, as their advice is that the Cornus shouldn't be planted before bud-break. That givees me the time I need to get the area clear and prepared. They only had two Liquidamber 'Lane Roberts' left anyway - so my name is on one of them. Thanks again! 
|
|
|
|
Post by isabella on Feb 28, 2013 16:48:11 GMT
Please can I have a whinge!!!
after the disastrous year with my lilies and the leaf virus thingy I decided to treat myself to some new bulbs and ordered the following
A collection of 20 bulbs - 5 bulbs of 4 different varieties
A collection of Cezanne,Picasso and Monet - 3 of each kind
3 African Queen bulbs
6 Big Brother bulbs
The Cezanne,Monet and Picasso arrived on Tuesday - well nearly - they were Picasso,Miss Lucy and Innocent Girl!!!
This morning 3 boxes arrived
I opened the first box which was marked collection of 20 Lilies - inside was an apology,£5.00 voucher and 20 bulbs of Lily China Girl.
I opened the second box which was marked African Queen x3bulbs - inside was an apology,£5.00 voucher and 20 bulbs of Lily China Girl.
I opened the third box which was marked Big Brother x6 bulbs - inside was an apology,£5.00 voucher and you've guessed - 20 bulbs of Lily China Girl.
this means I have 60 Lily bulbs of China Girl !!!!!!!!!!!
Am I in a bad mood -you bet I am!!!
|
|
|
|
Post by Tig on Feb 28, 2013 16:57:33 GMT
Oh Pam, that's just not on is it!!! T & M I assume? Although you would have a stunning display of China Girl with that many bulbs  Have you contacted them? I would think a full refund is in order considering how many they've failed to supply. Edit - I've just looked and they are still advertising the Crystal Collection of tree lilies! (with Cezanne and Monet) |
|
|
|
Post by Ladygardener on Feb 28, 2013 17:37:40 GMT
Oh dear isabella that's rubbish. It can be accepted that one variety could be changed but from the sounds of things the only thing they sent that you actually ordered was Picasso. I'd get in touch with them and say you insist on a refund. I too am guessing it's either T&M or J. Parkers. |
|
|
|
Post by Jilly on Feb 28, 2013 18:32:47 GMT
A similar thing happened with a wallflower collection I got from T&M the other year isabella , you're absolutely entitled to a refund, I read that in Gardening Which when they did their report on mail order plants. I got a full refund in the end and got to keep all the plants too, as they were still offering the collection on the web site. China Girl is a very pretty lilly but it's not even the right colour as a replacement for African Queen, I told them I had very little space & needed plants of a specific colour (I was telling a bit of a porkie there to be honest) but you can quite rightly say that you open your garden and had a colour scheme planned. |
|
|
|
Post by isabella on Feb 28, 2013 19:20:29 GMT
I did phone them- T & M and Van Meuwen - same company really - and told them how unhappy I am  I also mentioned about opening our garden. I paid good money for the bulbs - the young fella I spoke to has lodged a complaint for me and has promised to phone me back .......we will see  Some of the bulbs were ordered in November and some in January. I am still feeling annoyed !! As you say Jilly China Girl is lovely- but it would be about 12 pots of them - bit much really .I wouldn't mind 1 or 2 pots |
|
|
|
Post by Jasmine on Feb 28, 2013 19:33:21 GMT
Pam, that is so rubbish! I have searched high and low for Lily Miss Lucy and T&M's site says it doesn't have it this year!!!! Hope you get a refund, you could sell the bulbs at your open day although that doesn't help you with your planting scheme |
|
|
|
Post by Tig on Feb 28, 2013 23:50:52 GMT
|
|
|
|
Post by isabella on Mar 1, 2013 5:49:36 GMT
Jasmine - when I spoke to VM /T&M I was told that Monet and Cezanne were the same varieties as Miss Lucy and Innocent Girl |
|
|
|
Post by Geranium on Mar 1, 2013 6:55:52 GMT
That's a huge and very justified whinge - unbelievably bad service.  Don't let them get away with it, will you, isabella. |
|
|
|
Post by Jasmine on Mar 1, 2013 18:37:29 GMT
Jasmine - when I spoke to VM /T&M I was told that Monet and Cezanne were the same varieties as Miss Lucy and Innocent Girl That doesn't make sense though Pam does it? Lily Miss Lucy is about 3ft high and Monet and Cezanne are tree lily size or am I getting muddled? Thanks for the link Tig. |
|
|
|
Post by Jasmine on Mar 1, 2013 18:41:16 GMT
No, I wasn't getting muddled - have just ordered 3 Miss Lucy bulbs which will grow to 100cm tall - Tig - you are an absolute  |
|
|
|
Post by isabella on Mar 1, 2013 20:47:35 GMT
I had a phone all this afternoon - the Lilies I ordered aren't available . Instead I will now be sent 2 collections of Leopard Lily varieties,I can keep the China Girls and the £5.00 vouchers and will get a refund for the Lilies I had ordered from Van Meuwens. Apparently there have been loads of problems with Lilies because of the bad weather last year - well knowing the problems I had I can believe that. |
|
|
|
Post by Jasmine on Mar 1, 2013 21:36:26 GMT
Are you happy with the offer of the Leopard lilies Pam, if so that sounds like a result although you are going to have a lot of China Girl!
They really ought to sort out their websites though so you can't order the lilies they don't have.
Just googled China Girl - it is pretty!
|
|
|
|
Post by isabella on Mar 1, 2013 21:56:53 GMT
The leopard lilies are very striking - google Van Meuwen to see them I am on my iPad so can't post a link . I would rather have had the other Lilies but as you say the China Girl are pretty and I am satisfied with the way my complaint has been dealt with |
|
|
|
Post by Tig on Mar 1, 2013 23:41:07 GMT
|
|
|
|
Post by isabella on Mar 2, 2013 7:27:01 GMT
Yes - that is the collection x 2 Tig. |
|
|
|
Post by Geranium on Mar 2, 2013 7:40:23 GMT
I'm pleased to hear that they've sorted their mess out - I didn't realise that Van Meuwen and T&M were one and the same!  |
|
I'm going to phone her tomorrow. Fingers crossed! 
I'm keeping my fingers crossed that she'll agree to sell me the trees I'd really like. I can't find them anywhere else! Did you look at her catalogue? I think 'comprehensive' is the word for it. 
If Junkers can't help, at least I have a second chance of getting them. 
I also mentioned about opening our garden. I paid good money for the bulbs - the young fella I spoke to has lodged a complaint for me and has promised to phone me back .......we will see 
Some of the bulbs were ordered in November and some in January. I am still feeling annoyed !!
Don't let them get away with it, will you, 